Legal
Privacy policy
Effective: 20 January 2026
Overview
We collect only what we need to deliver and improve our services. You own your content. We do not sell personal information.
Company information
WeMakeSites (company number 2025/527655/07) designs and builds custom websites and web applications, operating from Mahikeng and Pretoria, South Africa.
Contact:
Email: info@wemakesites.co.za
WhatsApp: 076 503 2286
Policy scope
This policy covers our website, forms, email and WhatsApp communications, proposals, projects, support services, and billing. It applies to prospects and clients in South Africa and globally.
Data we collect
Contact information: names, email addresses, phone/WhatsApp numbers, company names, and job roles.
Project details: client goals, requirements, digital assets, relevant links, and project timelines.
Billing data: billing details and invoice information. Card or bank details are processed by your chosen provider, not stored by us.
Usage data: page views, device and browser information, referrer sources, and aggregated diagnostic data.
Support communications: messages, support requests, and associated timestamps.
Cookies: only those necessary for site functionality and privacy-conscious analytics.
How we use your data
- Preparing quotations and delivering projects with client support
- Enhancing website performance and content quality
- Implementing security measures and fraud prevention
- Meeting legal obligations including invoicing and tax compliance
Legal basis: we rely on contractual necessity, legitimate business interests, user consent where applicable, and legal compliance requirements.
Data sharing
We do not sell personal information. Data sharing occurs exclusively with service providers supporting our operations, including hosting providers, email delivery services, storage solutions, analytics platforms, error monitoring tools, CRM/helpdesk systems, communication services, and payment processors. Each provider receives only necessary information and must protect it contractually.
International data transfers
Information may be processed internationally outside South Africa. We employ safeguards such as standard contractual clauses and similar legal protections where required.
Data retention
Information is retained only as long as necessary for stated policy purposes or legal compliance. We delete or anonymise data when no longer required. You may request retention details at any time.
Your rights
Under POPIA and comparable legislation, you may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request restrictions on processing
- Request data portability (where feasible)
- Object to certain processing activities
- Withdraw consent at any time
We aim to respond to requests within 30 days. You can also complain to the Information Regulator. We will work with you to resolve issues quickly.
Cookies
We use strictly necessary security and functionality cookies, plus privacy-respecting analytics to understand aggregate site usage. We do not use third-party advertising cookies.
Security
We implement HTTPS encryption, least-privilege access controls, regular updates, backups, and system monitoring. In breach situations affecting your rights, we will notify affected parties and relevant authorities as legally required.
Children's privacy
Our services target business users. We do not knowingly collect information from children.
Policy updates
We may update this policy periodically. Changes are reflected in the effective date, and new versions are posted on this website.
Contact us
For a data access, correction, or deletion request, email us at info@wemakesites.co.za and include enough detail to help us locate your information.
Location: Mahikeng and Pretoria, South Africa
WhatsApp: 076 503 2286